Reviews

AUX Home Services Employee

Hear Directly from Our Customers: Honest Reviews of Aux Home Services

At Aux Home Services, we value transparency and trust. That's why we've gathered authentic feedback from our customers to give you a clear picture of what to expect when you choose us for your HVAC, plumbing, and electrical needs. From glowing reviews highlighting our technicians' professionalism and expertise to constructive feedback that helps us improve, our reviews page is a testament to our commitment to quality service. Explore firsthand experiences and see why many of our customers consider us their go-to home service provider. Don’t miss out—these limited-time offers are designed to help you save while ensuring your home stays safe, efficient, and comfortable year-round.
Adam and Tyler was wonderful. Very polite and professional. Highly recommend Adam and Aux home services
Google Reviews - AUX Home Services
Rashana Rivers
4 days ago
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Adam is fantastic
Google Reviews - AUX Home Services
Deborah Talbot
5 days ago
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Adam was well versed and explained my options in detail. Highly recommend Adam and Aux home services.
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B
6 days ago
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I had a great experience with Adam Alexander from Aux Home Services. He was highly professional, extremely knowledgeable, and took the time to educate me on practical home care techniques. If you’re looking for a reliable company to service your home, I highly recommend Aux Home Services be sure to ask for Adam.
Google Reviews - AUX Home Services
Marcus Evans
3 weeks ago
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Adam was great, he explained everything well and gave concise and precise information.
Google Reviews - AUX Home Services
Matt Smith
4 weeks ago
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Adam was great, he explained everything well and gave concise and precise information.
Google Reviews - AUX Home Services
Matt Smith
4 weeks ago
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Adam did a great job! He explained everything very thoroughly; took before and after photos; and offered sound advice to prevent future issues. He is also very well mannered!! 10 out of 10
Google Reviews - AUX Home Services
Jennifer Dewees
1 month ago
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Adam is awesome. Professional and he answered all of my questions. Thank you Adam
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Brad B
1 month ago
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Eddie Jackson is the best!!! for the foreseeable future I would appreciate it if he was the only one that would come and work on any problems I may have going forward
Google Reviews - AUX Home Services
Wade Cullen
1 month ago
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Adam Alexander is a great HVAC tech; I recommend him!
Google Reviews - AUX Home Services
J.W. McFarland Jr
1 month ago
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The technician (Adam) was knowledgeable of his Craft and the Company products.Respectable and Timely...
Google Reviews - AUX Home Services
Joseph Kittrell
2 months ago
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Christian Wade always provides expert service. For our semi-annual HVAC inspection, he arrived on time and promptly began his work. Christian is respectful of property and works efficiently, expertly, and conscientiously as he checks out our system. He always takes the time to explain what he has done and any observations he has made. AUX is fortunate to have Christian Wade as a valuable employee.
Google Reviews - AUX Home Services
Sarah Whiteside
2 months ago
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Christian and Eddie did an excellent job! Christian was a huge help as always!
Google Reviews - AUX Home Services
Benjamin Brady
2 months ago
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Had Christian Wade come out for maintenance and I would suggest him to anyone. Nicest guy and was knowledgeable. Refreshing to have someone with a great attitude too!
Google Reviews - AUX Home Services
Tom Becker
3 months ago
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Christian was very thorough and informed me of what he was doing. He cleaned up the droppings from the attic and informed us of potential problems. Thanks Christian.
Google Reviews - AUX Home Services
Ruby Heard-Bustamonte
3 months ago
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Aux Home Services was fantastic. The technician arrived on time, was very professional and courteous, and left the work area spotless. The heating repair was done quickly and the pricing was very reasonable. I would definitely call them again for any HVAC services.
Google Reviews - AUX Home Services
Jay Kagarice
3 months ago
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Aux Home Services was fantastic. The technician arrived on time, was very professional and courteous, and left the work area spotless. The heating repair was done quickly and the pricing was very reasonable. I would definitely call them again for any HVAC services.
Google Reviews - AUX Home Services
Jay Kagarice
3 months ago
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Mainly called them because the ratings and the pictures on the google page. Had a leak in the kitchen sink. My technician Nick was very professional, polite, knowledgeable and efficient! Will definitely call them again if I have any issues.
Google Reviews - AUX Home Services
Patricia Ferguson
3 months ago
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Mainly called them because the ratings and the pictures on the google page. Had a leak in the kitchen sink. My technician Nick was very professional, polite, knowledgeable and efficient! Will definitely call them again if I have any issues.
Google Reviews - AUX Home Services
Patricia Ferguson
3 months ago
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Our technician was Adam, he was very professional and explained what the problem was and what he needed to do, he answered all of our questions. We are very pleased with services provided.
Google Reviews - AUX Home Services
Louise Leshoure
3 months ago
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Our technician was Adam, he was very professional and explained what the problem was and what he needed to do, he answered all of our questions. We are very pleased with services provided.
Google Reviews - AUX Home Services
Louise Leshoure
3 months ago
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I hired Aux Home Services for a heating repair and was impressed by their honesty, responsiveness and efficiency. The technician arrived on time, was very knowledgeable and explained the problem clearly. The whole process was prompt and stress free, and I felt confident in the work they completed. I would definitely recommend them for any HVAC services.
Google Reviews - AUX Home Services
Carolyn Rhodes
3 months ago
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I hired Aux Home Services for a heating repair and was impressed by their honesty, responsiveness and efficiency. The technician arrived on time, was very knowledgeable and explained the problem clearly. The whole process was prompt and stress free, and I felt confident in the work they completed. I would definitely recommend them for any HVAC services.
Google Reviews - AUX Home Services
Carolyn Rhodes
3 months ago
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The tech came out immediately. He was very professional. I was upset and he was caring and helpful.
Google Reviews - AUX Home Services
Connie Hogan
3 months ago
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The tech came out immediately. He was very professional. I was upset and he was caring and helpful.
Google Reviews - AUX Home Services
Connie Hogan
3 months ago
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Technician arrived on time, and we discussed the needed plumbing repair. Technician was professional and efficient. After identifying the issue, he explained how to make the repair and the approximate cost. Repair was efficient and technician provided advice on how to prevent future issues. Job well done.
Google Reviews - AUX Home Services
David White
3 months ago
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Technician arrived on time, and we discussed the needed plumbing repair. Technician was professional and efficient. After identifying the issue, he explained how to make the repair and the approximate cost. Repair was efficient and technician provided advice on how to prevent future issues. Job well done.
Google Reviews - AUX Home Services
David White
3 months ago
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Aux Home came to the house we are thinking of purchasing and did an evaluation of the state of the HVAC unit. He was very professional and courteous and we are satisfied with the information we received and are moving forward with the house purchase. Thanks
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Ginger McDaniel
3 months ago
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Aux Home came to the house we are thinking of purchasing and did an evaluation of the state of the HVAC unit. He was very professional and courteous and we are satisfied with the information we received and are moving forward with the house purchase. Thanks
Google Reviews - AUX Home Services
Ginger McDaniel
3 months ago
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Technician Adam Alexander was very friendly and knowledgeable. He went above and beyond at explaining the problem and ways to fix it. I would highly recommend AUX and will be requesting Adam for future services.
Google Reviews - AUX Home Services
Alex Odom
4 months ago
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Technician Adam Alexander was very friendly and knowledgeable. He went above and beyond at explaining the problem and ways to fix it. I would highly recommend AUX and will be requesting Adam for future services.
Google Reviews - AUX Home Services
Alex Odom
4 months ago
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Adam Alexander of AUX Home Services is my HVAC Technician was well mannered, knowledgeable and answered all my questions and explained everything. I really like dealing with him and look forward to seeing him when it’s time for my HVAC inspection.
Google Reviews - AUX Home Services
Susan
4 months ago
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Adam Alexander of AUX Home Services is my HVAC Technician was well mannered, knowledgeable and answered all my questions and explained everything. I really like dealing with him and look forward to seeing him when it’s time for my HVAC inspection.
Google Reviews - AUX Home Services
Susan
4 months ago
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Very professional
Google Reviews - AUX Home Services
Fred Marshall
4 months ago
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Very professional
Google Reviews - AUX Home Services
Fred Marshall
4 months ago
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I am happy with the work from Christian Wade. He diagnosed the problem and got to work on the solution.
Google Reviews - AUX Home Services
Nadine Thomas
4 months ago
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I am happy with the work from Christian Wade. He diagnosed the problem and got to work on the solution.
Google Reviews - AUX Home Services
Nadine Thomas
4 months ago
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Adam Alexander with Aux Home services did a great job. He was able to repair our thermostat in no time.
Google Reviews - AUX Home Services
Susan Jones
4 months ago
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Adam Alexander with Aux Home services did a great job. He was able to repair our thermostat in no time.
Google Reviews - AUX Home Services
Susan Jones
4 months ago
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I had a very good experience. Cody replaced the gas Water Heater, expansion tank, lifted it up on a stand so it would be in code. He also had to adjust the gas and water pipes and the vent that attached to my ventilation system. He did this efficiently and left zero waste behind. He made sure I understood everything before I signed off. ALSO, I just had surgery and couldn’t use one arm, I asked if he’d mind putting on the outside faucet covers (x2) for the cold snap coming up and he didn’t mind at all. I would have understood if he had to move on to next job but he was happy to help. Just a good guy all around. I believe that AUX is lucky to have him on their team! And Casey in the office was/is easy to talk to and very patient. I appreciate her so much. Thanks AUX.
Google Reviews - AUX Home Services
Ann Marie Phillips
4 months ago
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Completely enjoyed the service given by technician- Nic Furr. Very nice, explained all work done & options given.would recommend them for any plumbing service needed. Thank You!
Google Reviews - AUX Home Services
Oscar Quarnstrom
4 months ago
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Aux Home Services was very reliable and honest. The customer service rep and technician were both responsive and courteous. The technician fixed my furnace with clear expertise. I appreciated their punctuality and transparency.
Google Reviews - AUX Home Services
Darrah Sipe
4 months ago
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Professional, knowledgeable technician. Arrived on time and did a thorough job. Extremely satisfied.
Google Reviews - AUX Home Services
Dianne Jones
4 months ago
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Adam Alexander is with AUX. He’s been out to our house several times for maintenance and repair of our HVAC system. He’s always so polite and thorough. Good on you, AUX!!!
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Adrianne Price
4 months ago
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Thanks Banks Quarles. Clauzell and Jayden did a marvelous job on the package unit. They were very polite, kind, knowledgeable and respectful. Beautiful unit. I would definitely recommend these gentlemen..
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Luann Moon
4 months ago
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Christian with Aux was kind, knowledgeable, informative and transparent about any and all upfront or possible costs for repair! He quickly identified the issue in my home and came up with a plan to help, keeping his customers best interests in mind. Couldn’t recommend Aux and their technicians more!
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Madison
5 months ago
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Aux Home Services was extremely professional, punctual and courteous. The technician arrived on time, was reliable and efficient, and installed my toilets quickly. They explained the install clearly and the pricing was fair. Great service for plumbing installations – would definitely use them again.
Google Reviews - AUX Home Services
lisa richardson
5 months ago
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I called Aux Home Services for an issue with the electrical lighting in one of our bathrooms. They were on-time, quick, and efficient with their troubleshooting and analysis, then offered me a range of options which were reasonable. We will be calling again when we need them.
Google Reviews - AUX Home Services
Don Harris
5 months ago
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I was really impressed with the reliability of Aux Home Services – they showed up on time, explained the issue clearly and completed the heating repair quickly. The technician was friendly and professional and the work was done right the first time. It’s great to know I can count on them for any future HVAC services I need. Excited to call them again for my next service.
Google Reviews - AUX Home Services
michael kinser
5 months ago
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The technician was very professional, courteous, knowledgeable and detailed. He provided detailed information to me about the service he performed and the effect on efficiency of the system.
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Leon Sal
5 months ago
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Very nice and professional 😊
Google Reviews - AUX Home Services
Kelly McLean
5 months ago
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Top 3 things I loved: 1) Honest and transparent communication 2) Punctual arrival and efficient work 3) Professional and reliable service. Aux Home Services honored my free service even though it was past the allotted time frame. I highly recommend them for any HVAC services.
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Colin Bridges
6 months ago
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Aux Home Service is a fantastic company! We had the main water line break leading to our house. Cody Stone (who is an outstanding young man) responded almost immediately. The Aux team (Jeff Noland, Kevin Crowley and others with Cody Stone) turned off the water and spent the next three days removing rock and dirt to get us a new line. They even had to deal with the unexpected issue of the city of Vestavia sending us extremely high water pressure! They worked very hard and fixed our issues for the long term. I am very impressed and would recommend them to anyone. Sweetest conclusion, they sent us cookies a week later! Aux is worth every penny.
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Amanda Sul
6 months ago
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From the first phone call to the final check out, everything was seamless. The technician arrived on time, explained the issue clearly and was honest about what needed to be done. He was helpful, efficient and got my air conditioning repaired quickly. I appreciated the reliable and professional service and the price was fair. I will definitely call Aux Home Services again for any HVAC services.
Google Reviews - AUX Home Services
The Jones Podcast
6 months ago
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Adam Alexander is with AUX. He’s been out to our house several times for maintenance and repair of our HVAC system. He’s always so polite and thorough. Good on you, AUX!!!
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Adrianne Price
6 months ago
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Service man (Christian Wade) was here for a regular HVAC check up covered by our AUX membership. He was courteous and efficient. After completing the check up, he gave us a quote for duct cleaning and replacing the intake register. We accepted the quote and paid 50% down. The date of the work is yet to be determined.
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Pennington Whiteside
6 months ago
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Adam Alexander was wonderful with his services! He explained everything perfectly.
Google Reviews - AUX Home Services
Drew Baker
6 months ago
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Adam Alexander has by far been the best technician we have experienced. He found things that previous techs overlooked. He did everything he could to satisfy us. He allowed me to watch while he worked. He even took time to explain what he was doing so that I understood everything. I will be requesting him from now on.
Google Reviews - AUX Home Services
Romel Gibson
6 months ago
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Five stars! The team from Aux Home Services was incredibly trustworthy and reliable. They arrived exactly on time, were professional and explained everything in plain language. The job was done quickly and efficiently – our AC is blowing perfect cold air again. If happiness had a location on Google Maps, it would be here. Highly recommend for any HVAC Services needs!
Google Reviews - AUX Home Services
Holly Arnold
6 months ago
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Adam and Cody were awesome, they arrived promptly when I needed assistance and diagnosed the problem. They fixed the problem quickly and efficiently and were super friendly. Thanks Adam and Cody.
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Michael Pearce
7 months ago
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my cat approved of him and let him hold him like a baby
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Melissa Wright
7 months ago
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Adam Alexander was so very detailed when discussing options with us. Very patient and informative
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dfconnel
7 months ago
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Dalton was absolutely fantastic! He was punctual, professional, and incredibly knowledgeable. What really stood out was how clearly he explained everything and made sure we were comfortable with the work being done. Friendly, respectful, and efficient—Dalton is the kind of technician you hope to get every time. Highly recommend!
Google Reviews - AUX Home Services
Tonya Hunt
7 months ago
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Professional and highly recommend this company
Google Reviews - AUX Home Services
Margaret Ramsey
7 months ago
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Adam Alexander/Service Technician provided extraordinary customer service. His professionalism, knowledge and customer care, insuring all my concerns and questions were completely answered to my satifaction, gave me the assurance that my AC issues were resolved. Excellent JOB!!!!!!!!!
Google Reviews - AUX Home Services
Orelia Thornton
7 months ago
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Very knowledgeable service technician. Worked in a timely manner. Explain everything needed for repair. I would highly recommend Banks and Quarles for any plumbing needs
Google Reviews - AUX Home Services
don bankhead
7 months ago
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Top 3 things I loved: 1) Friendly service – the Aux Home Services crew was incredibly polite and helpful. 2) Quick and professional HVAC services, especially the emergency AC repair response. 3) Fair pricing and clear communication throughout the whole process.
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Stephanie Barnitz
7 months ago
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If happiness had a location on Google Maps, it would be here. Ted Green from Aux Home Services was courteous, knowledgeable, and got my electrical work done in no time. I appreciated the prompt repair and the clean, friendly approach.
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Tyler Williams
7 months ago
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Adam was so helpful with everything. He identified the issue quickly and was beyond helpful in resolving our cooling issue. Thanks Adam!
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Allie Mosher
7 months ago
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Christian W. Was pleasant, professional and thorough in review of my HVAC system. Thanks, Aux!
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Douglas Oliver
7 months ago
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Nic did an inspection of my HVAC system. Having some knowledge on the topic, I know Nic did a great job. He was also very informative and told me options to optimize my system. It was appreciated!
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Ben Nichols
7 months ago
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I was really impressed with Aux Home Services – they were reliable, responsive, and efficient from start to finish. The pricing was fair and transparent, and their communication was clear every step of the way. The team handled my electrical issue quickly. I will call them again for my next electrical repair or any other home service need.
Google Reviews - AUX Home Services
Cecil Hopkins
7 months ago
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I can only speak for my experience with Nick as an employee of the company. My older house had multiple plumbing challenges where the plumbing parts needed to repair the leaks were for no name brand shower faucets. The only option offered by the 4-5 other companies I obtained estimates from was to replace the whole system with a new one. I was shocked when Nick informed that he could likely find the replacement parts needed at an unconventional plumbing supply store and not have to replace to whole plumbing system. Repairing the multiple plumbing issues was much cheaper than having to replace the the system. None of the other companies even provided repairing as an option! Shout out to AUX for allowing Nick the latitude to go out and search for the parts. I am thinking most companies would not have allowed the technicians the time to do that!
Google Reviews - AUX Home Services
Alan Sconiers
8 months ago
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Aux has a seamless process and are easy to work with. From the scheduling to the service, everyone was so nice. Christian, our technician, was very thorough and helpful. He took the time to explain things to me and answered all of my questions, and I had a lot of questions lol. Will definitely call on Aux in the future!
Google Reviews - AUX Home Services
Meagan Robinson
8 months ago
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Adam was very knowledgeable and fast service
Google Reviews - AUX Home Services
Johnnie Dancer Jr.
8 months ago
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I am very appreciative of the service I received. Reed was polite, knowledgeable, professional, accurate and quick. He was able to diagnose the issue and successfully complete the task. I absolutely recommend and if I have any other needs, I will definitely be using this company!!
Google Reviews - AUX Home Services
Paula Church
8 months ago
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Technician Adam came out and he was excellent! Very professional, thorough and knowledgeable!
Google Reviews - AUX Home Services
BETH SHERMAN
8 months ago
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My technician from Aux was Adam Alexander and he was the best. He was very knowledgeable about my a/c unit explaining what all he was doing. Adam is an outstanding technician and a great person.
Google Reviews - AUX Home Services
Gary Truitt
8 months ago
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Banks-Quarles gives me so much peace of mind as a homeowner. They've had my back since my first emergency plumbing call in December of '22. These are good folks. Michael Rainey is always SUCH a pleasure to work with. You can absolutely trust Banks/Aux. Thanks again, y'all!
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Abby Lollar
8 months ago
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Adam Alexander is a fantastic technician who fully informed me of next steps. I trust him fully to get me cool again
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Janice Leverette
8 months ago
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Adam was very polite and professional.
Google Reviews - AUX Home Services
Jeremy
8 months ago
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An excellent job. Above and beyond. Thank you so much. Adam Alexander
Google Reviews - AUX Home Services
Susan Mitchell
8 months ago
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Excellent, knowledgeable and pleasant.
Google Reviews - AUX Home Services
Boris Datnow
8 months ago
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Amazing & friendly work as always. Tech Adam Alexander is an AC rockstar. Very thankful for his knowledge, hard work, and attention to detail. Get the subscription it’s worth it!
Google Reviews - AUX Home Services
Megan Gunter
8 months ago
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Christian Wade was my HVAC Tech today and he did a great job. Very professional and efficient.
Google Reviews - AUX Home Services
Lora Green
8 months ago
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Adam did a great job. Very fast and efficient. Thank you
Google Reviews - AUX Home Services
Jeanna McNair
8 months ago
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Inspections are always fast and reliable. They feel trustworthy as they typically just confirm that everything is working correctly. Repairs when needed were also fast. Adam is a great tech.
Google Reviews - AUX Home Services
Ayman Salam
8 months ago
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Adam did a wonderful job. Very polite and professional
Google Reviews - AUX Home Services
Luann Moon
8 months ago
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Adam ALEXANDER that checked the HVAC for me today was very informative and helpful. Awesome service.
Google Reviews - AUX Home Services
Corina Snell
8 months ago
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Great work and service by Reed
Google Reviews - AUX Home Services
Marilyn Costello
8 months ago
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Adam Alexander is a life saver. It was 98 degrees outside and like 103 degrees in the house. Needless to say it was hot! He came out to fix our air unit. He was very professional, knowledgeable, and provided quick services. Unfortunately, he could not fix our unit that day but he came back the next day and fixed the issue right away. Overall, he was amazing. He gets a 10 out of 10.
Google Reviews - AUX Home Services
Jymeka Shanelle
8 months ago
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Hired Aux Home Services to Replace my old water heater tank with new one and they did a great job!
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oscar ortiz
8 months ago
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Adam was wonderful. Evaluated my system and gave me detailed repair options and throughly explained them.
Google Reviews - AUX Home Services
Askew
8 months ago
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Quick and explained everything well Adam Alexander
Google Reviews - AUX Home Services
josiah guest
8 months ago
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Adam was wonderful. Very pleasant young man and knowledgeable of his craft. Highly recommend Adam and aux home services
Google Reviews - AUX Home Services
Arleen Boykins
9 months ago
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My tech was Adam A. & he was fantastic. Went above & beyond to do everything possible to help me avoid problems down the road.
Google Reviews - AUX Home Services
Insufferable KnowItAll
9 months ago
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Adam did a great job! He explained everything very thoroughly; took before and after photos; and offered sound advice to prevent future issues. He is also very well mannered!! 10 out of 10
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Jennifer Dewees
9 months ago
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Adam A. serviced our home today - he discussed everything he found and got system running very well . We greatly appreciate AUX and the quality work of Adam .
Google Reviews - AUX Home Services
Richard Burke
9 months ago
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Adam Alexander is the absolute best. he always shows up with a positive attitude and the best work ethic. He is reliable, professional, and genuinely cares! I highly recommend!
Google Reviews - AUX Home Services
sarah meherg
9 months ago
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The tech, Adam Alexander, was great!! He was very polite and explained in detail what was wrong with our unit. I’m thankful for him recommending the membership program as well. EXCELLENT CUSTOMER SERVICE!!
Google Reviews - AUX Home Services
Sherron Miles
9 months ago
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Adam Alexander was my technician, I am so very grateful for him and how detailed he was about how to further maintain my system, well so that I was able to pass the information on to my husband so that he could maintain our system. Thanks Adam for a job well done!!!😊
Google Reviews - AUX Home Services
Dawn Butler
9 months ago
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Adam is a great technician! Always knowledgeable and helpful!
Google Reviews - AUX Home Services
Margaret Passmore
9 months ago
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Great experience! Adam Alexander was very professional and explained all of our options. He showed and explained all of the work done and noted what needed immediate attention and the work to be done in the near future. He was very respectful and we will definitely reach out to this company for our future needs. Thank you for the excellent service.
Google Reviews - AUX Home Services
Melanie Baskerville
9 months ago
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Payton English was awesome! He did a nice job within a day. I can now set my thermostat higher.
Google Reviews - AUX Home Services
Janis Beaird
9 months ago
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Thank you, AUX, for sending Adam Alexander to our house to service our ac units. He is such a blessing!!! Every time, he is extremely professional and thorough. I always feel confident about his work. I never have to wonder if he does things properly because he makes sure he does. He is a wonderful asset for your company. I couldn’t ask for anyone better.
Google Reviews - AUX Home Services
Brenda Furr
9 months ago
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Thank you Adam Alexander with Aux! You saved the day again 🙂 We have worked with Adam before. His work has been excellent. He always goes above and beyond whenever he is tasked with our systems. Adam is our favorite, we always request him.
Google Reviews - AUX Home Services
Camille Furr
9 months ago
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HVAC Technician came out for an estimate within the scheduled time. The technician, Adam, was very respectful and pleasant. The work was done quickly and quietly.
Google Reviews - AUX Home Services
Dakota Tharpe
9 months ago
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Adam Alexander HVAC tech was awesome! He was professional and very thorough with explaining things to me. He did a great job!!!
Google Reviews - AUX Home Services
Shree Berry
9 months ago
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I had this company come and clean my ducts. Christian showed up and was wonderful. He was very polite and explained everything. Showed me the before and after pictures of the ductwork. Performed his job well and went the extra.mile. Thank you Christian.
Google Reviews - AUX Home Services
Catherine Youngblood
9 months ago
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Aux Home Services came out and found my breaker issue very quickly and even helped with wiring a 2 speed pool pump motor.
Google Reviews - AUX Home Services
Lee McClung
9 months ago
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Adam Alexander is a great technician that is experienced, efficient, and friendly.
Google Reviews - AUX Home Services
Amy Nix
10 months ago
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The service was excellent and quicker than I thought it would be. Ted did a great job getting it done and was very helpful explaining what he had to do and the differences in the attic fans. Thank you!!
Google Reviews - AUX Home Services
Bradley N
10 months ago
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The young man was very professional and very courteous. Great job.
Google Reviews - AUX Home Services
Jimmy Bryant
10 months ago
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I recently purchased a townhouse that was in need of some repairs and updates. I scheduled to have a plumber and an electrician from.Banks Quarles. Michael Rainey inspected my inoperable tankless water heater, and due to its age, determined it needed to be replaced. He also advised on having a surge protector installed since my home did not have one, and was likely the cause of damage to the water heater. Ted Green replaced several light fixtures and ceiling fans. A couple of electrical boxes had to be moved or added for the lights. Ted was also able to install the surge protector. Both Michael and Ted arrived promptly and were very professional and friendly. The plumbing and electrical jobs required several hours of work. The guys were patient and good at explaining the work being done. I would highly recommend having work done by either of these technicians.
Google Reviews - AUX Home Services
Lori Ermert
10 months ago
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Christian went above and beyond to help me get my air working again! He was so kind, and talked me through every step of the way! Thank you so much!!
Google Reviews - AUX Home Services
Melissa Moore
10 months ago
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The electrical service I received was above and beyond The customer service started when I received the text introducing the technician that would be arriving at my home. Top of the line. He explained everything that he had to do and took care of all my electrical needs. I would highly recommend my technician Reed Mace. He was excellent and even explained the program your business offers for yearly service. No#10.
Google Reviews - AUX Home Services
Wendy Loveless
10 months ago
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Recently a storm took power lines down in my neighborhood, & ripped the meter & fuse box from the side of my house. Banks Quarles’ office person was wonderful, & got me scheduled asap, sent their electrician, Ted to assess the damage & help me get power back to my house. Ted rebuilt my service, handled getting the city inspector out to sign off on the work, & helped me deal with Alabama Power to get my power line restored to the house & turned back on. Ted went above & beyond to help me get my power back as soon as possible, he even helped me by getting into my garage to release the electric garage door so I could get my car out! He was so very helpful, polite, pleasant, & professional! He is a great ambassador for the Banks Quarles company! I cannot reccomed Banks Quarles highly enough! A hundred stars!😊
Google Reviews - AUX Home Services
Samuel Barnhill
10 months ago
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Adam Alexander was my tech and done a wonder job. I highly recommend Aux service.
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Tammy Williamson
10 months ago
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Seth, Dalton, Gator and Anthony spent all day at our house installing a new inside and outside unit. They were professional, respectful and efficient. Anthony cleaned our ducts without judgment (4 kids). Seth stayed late to be sure everything was functioning properly and pristine. He even loved on our attention needing puppy without complaint. They answered my multiple questions with enthusiasm. I 100% recommend! It was truly a pleasure doing business with this company. These guys are rare and this crew worked exceptionally well together.
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Amy McManus
10 months ago
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Aux Home Services is fantastic! They solved a repeat HVAC and electrical issue that no other company could, plus addressed some other problems we needed fixed. Adam Alexander has been our technician two summers in a row and he is so friendly and professional and is able to thoroughly explain any issues so we understand them. We'll definitely continue using AUX for any future needs.
Google Reviews - AUX Home Services
Tia Sapp
11 months ago
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Chris W. did a fantastic job and was very professional. Double checked everything and any issues found were easily explained and options were given to fix. Also, gave us preventive care options for out A/C. They do an awesome job. Customer care is top notch! You get the best with Aux!
Google Reviews - AUX Home Services
BaronofBham
11 months ago
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Christian did an amazing job! 10/10 recommend him for any HVAC needs! He is very kind!!
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Dakota Byrum
11 months ago
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The technician did a great job, he had good customer service and I was well informed of different options in fixing my AC issues. I also love that the company is military friendly.
Google Reviews - AUX Home Services
Nicholas Rodgers
11 months ago
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Quick response and great interaction from all involved. Technician was very personable and informative. Work done time, efficiently and thoroughly. Highly recommend them for any of your needs. Christian Wade was the tech that responded to my call. Great to work with. Kept me informed every step of the way. Would like him to come back anytime we need service. Thank you for your work
Google Reviews - AUX Home Services
Butch Burbage
11 months ago
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The serviceman, James Weaver, was very professional and extremely knowledgeable. He was very easy to talk with his explanations were fantastic.
Google Reviews - AUX Home Services
Sam Sacco Jr
11 months ago
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Adam was awesome. He helped me understand the issues and the options that had. He completed the job and told what to expect. Paul also was very transparent with the quotes and really helpful with understanding the differences between options. I signed with the monthly subscription because of the professionalism of both.
Google Reviews - AUX Home Services
CeTasha Nathan
11 months ago
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Good Service Peyton Was Professional & Helpful With His Services & Explaining Promo Deals....
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Christopher Steele
12 months ago
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Chris L. did a great job and was very professional. Double checked everything and any issues found were easily explained and options were given to fix. Also, gave us preventive care options for out A/C. They do a great job, every time!
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BaronofBham
12 months ago
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Excellent service and great people, Adam is the best
Google Reviews - AUX Home Services
Ronald Passmore
12 months ago
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Have used them multiple times, and they are always fair, efficient and reliable.
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Insight Investments
12 months ago
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Aux always come through, even just for yearly checkups and not requesting nothing in return. Ask for Adam Alexander he saved my air conditioners... Yes both of them!
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PHA 4EVER
1 year ago
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It was certainly a wonderful experience in dealing with Quarles services. Very knowledgeable and experienced Technician.
Google Reviews - AUX Home Services
Ned MERRIWEATHER
1 year ago
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This company I would recommend to anyone and the technician Nick F. was a professional at every level Great Company and I will use them from now on
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Jeff Price
1 year ago
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The technician (Adam) was knowledgeable of his Craft and the Company products.Respectable and Timely...
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Joseph Kittrell
1 year ago
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Nick took care of the problem and was helpful and professional
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Harry Chambers Jr, MBA
1 year ago
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Adam from Aux home services did an excellent and professional job in troubleshooting and restoring our air conditioning.
Google Reviews - AUX Home Services
jeff cuomo
1 year ago
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Adam Alexander is with AUX. He’s been out to our house several times for maintenance and repair of our HVAC system. He’s always so polite and thorough. Good on you, AUX!!!
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Adrianne Price
1 year ago
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Outstanding service....completely professional.
Google Reviews - AUX Home Services
Josephine Pryce
1 year ago
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Adam was so nice. Very engaging and friendly. He was determined to to find our problem and fix it! And he did!
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JJEubank
1 year ago
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Did a great job.
Google Reviews - AUX Home Services
Lauren Stanton
1 year ago
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On time and very courteous service.
Google Reviews - AUX Home Services
Kim Bowen
1 year ago
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Amazing service from extreemly qualified techs. I have used Aux Banks Quarrels several times. This past time I got Nick as my tech and if I could give hime a higher rating I would. Outstanding customer service and extremely knowledgeable guy. took the time to help me understand the issues and gave me a fair upfront estimate for repair. I wont call anyone else from now on!
Google Reviews - AUX Home Services
W G
1 year ago
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We had a stopped up sink. Service was fast efficient and the plumber checked the other sink just in case and it needed cleaning too. We appreciated his initiative.
Google Reviews - AUX Home Services
Carol Patterson
1 year ago
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We had the best experience with AUX. I called with a plumbing issue and a technician was on their way to my address within 30 minutes. The technician was so kind and helpful and solved our issue.
Google Reviews - AUX Home Services
Lacey Allums
1 year ago
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Nick did a great job, was very informative through the whole process. They were able to fit me in the same day as well with working around my availability.
Google Reviews - AUX Home Services
Rip Brown
1 year ago
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Great experience. They were very helpful and walked me through what had to be don to fix the issue.
Google Reviews - AUX Home Services
Randy Talley
1 year ago
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Came on Saturday, dug up the line quickly and had it fixed before I needed to leave. The price wasn’t too bad for the amount of work he did.
Google Reviews - AUX Home Services
Dale Beasley
1 year ago
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On time and discusses everything with you. Any questions he took care of that also. Great Company
Google Reviews - AUX Home Services
Bethany Kelley
1 year ago
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Hogan did a great job. Very professional
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Amy Bigham
1 year ago
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Prompt, honest, excellent work, highly recommended
Google Reviews - AUX Home Services
Rusty Lipscomb
1 year ago
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Adam Alexander did a complete inspection and made some recommendations to consider in the future. He was very knowledgeable and customer service was exceptional.
Google Reviews - AUX Home Services
Debbie Warren
1 year ago
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We had given up hope on a fix for the kitchen drain, but Kevin worked nonstop to see it through to resolution. From scheduling and all through the appointment they showed that they put the families they're helping first. Thank you Heather for making scheduling easy and Kevin for all of your hard work!
Google Reviews - AUX Home Services
Rebeccah Martin
1 year ago
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I called for service and someone was in my home within 2 hours. Mr. Rainey was very professional. He was able to solve the issue with one visit. I will use this company from now on.
Google Reviews - AUX Home Services
Joyce Bush
1 year ago
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Great! Nick is the best!!
Google Reviews - AUX Home Services
Joseph Vengrouskie
1 year ago
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Great job, very professional
Google Reviews - AUX Home Services
David Davidson
1 year ago
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Helpful and kind young man who explained things to me and answered all my questions.
Google Reviews - AUX Home Services
Sandy Davidson
1 year ago
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Hogan changed out our old leaking gas water heater to a new direct vent one. He was knowledgeable, professional and extremely courteous! We would definitely recommend him and Aux Home Services! Based on our experience, we will use them again for any other home needs.
Google Reviews - AUX Home Services
Joey Chadha
1 year ago
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Adam, the tech and Paul the comfort advisor were great. They put my mind at ease knowing AUX has the customer's best interest, not the profit in the center of their business. My furnace is a dinosaur (which I knew) but didn't know the dangers it posed until Adam showed it to me and explained the problem in plain language. So glad I called AUX.
Google Reviews - AUX Home Services
Tina Hill
1 year ago
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I noticed my water bill was climbing progressively higher over the last three months. When I contacted the City of Tuscaloosa they said it sounded like I may have a leak. So I scheduled an appointment for AUX Plumbing to inspect my property for a water leak. After checking on the inside of the house, Hogan the AUX Plumbing Technician checked the yard. He found the leak was coming from the pipe link just next to the meter. A steady stream of water was shooting down into the earth is the reason we didn't see water puddling up. He did a great job of repairing the problem. Really professional, friendly and courteous service. He was also knowledgeable of his craft. I definitely recommend him and his company if you have any Plumbing Work that's needed.
Google Reviews - AUX Home Services
Troy Johnson
1 year ago
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Adam evaluated my HVAC system and gave me written options for maintenence. Then he carefully explained them to me. He was quick, quiet and polite!
Google Reviews - AUX Home Services
John Langlow
1 year ago
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They did everything exactly like they said. Very polite and respectful.
Google Reviews - AUX Home Services
Ladydi13 M
1 year ago
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Great company with great service technicians, especially Derrick 😁, thank you Derrick.
Google Reviews - AUX Home Services
Charles Smith
1 year ago
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Excellent service and fair pricing. Professional, polite and very respectful of me and my property. Courtney and Heather communicated very well about my appointment and arrival expectations. Hogan was the perfect service person. He explained what he was doing and why. He clearly explained the cost and did a great job. He cleaned up after himself and was very respectful of me, my time and property.
Google Reviews - AUX Home Services
Jacqueline Lewis
1 year ago
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The technician was very professional, courteous, knowledgeable and detailed. He provided detailed information to me about the work he was doing and the effect on efficiency of the system.
Google Reviews - AUX Home Services
Leon Sal
1 year ago
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Hogan Wells did a complete inspection on my incoming and outgoing water supply. He wrote up a reasonable bid. I did decline to have the work done because I plan to renovate that bathroom.
Google Reviews - AUX Home Services
terry harris
2 years ago
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Outstanding, professional service by Aux Home Services! The technician (Nick) was professional, friendly, efficient, and very knowledgeable. Would definitely recommend this company based on my experience. Update (September 2024): Had HVAC serviced by Adam, he was professional and took care of us! Great job, Aux and Adam!!
Google Reviews - AUX Home Services
David
2 years ago
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Nick is the best! He found the problem and fixed it quickly !
Google Reviews - AUX Home Services
Martha Kofman
2 years ago
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Great Severice
Google Reviews - AUX Home Services
Lamont Wright
2 years ago
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Very smart and went out of way to fix problem!!
Google Reviews - AUX Home Services
Olivia Adams
2 years ago
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Hogan came out and did a great job!
Google Reviews - AUX Home Services
Satcher Wells
2 years ago
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I used Banks/Quarles in Tuscaloosa. Called them in the morning and had a tech dispatched within 2 hours. Nick Watkins was informative and did a great job.
Google Reviews - AUX Home Services
Patrick Behan
2 years ago
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I couldn't be more pleased with AUX and the services provided, Adam & Heather both were very friendly, easy to work with and super accommodating. Not only were they able to schedule quickly they made sure every step was explained in detail with amazing follow up. 10/10 would recommend.
Google Reviews - AUX Home Services
Rebecca Treat
2 years ago
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My kitchen sink was clogged. It took 3 technicians to finally get the sink unclogged. They did a great job and gave me advice on how to keep the drain clean. They quoted me a price and even though the first technician had to call for additional help they charged me what they quoted. This is the third time I’ve used Aux and every time they didn’t disappoint. I like the fact that they do it all, plumbing, electrical and HVAC. I will use them again.
Google Reviews - AUX Home Services
Mark Horn
2 years ago
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Nick Furr did a great job. He was persistent in getting it done right.
Google Reviews - AUX Home Services
Wesley Wear
2 years ago
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Adam did a great job. He always works to put his customers first.
Google Reviews - AUX Home Services
Jeb Stewart
2 years ago
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Thank you so much for your dedication and fantastic service. I am very satisfied and pleased. I will recommend banks and quarrels to anyone. You want a peace of mind call banks and quarrels aux. Adam Alexander I admire your patience and tenacity. You exceeded my expectations you are very communicative you are truly dedicated to your profession it was best decision choosing Bank and quarrels aux.
Google Reviews - AUX Home Services
justbeautiful12 jack
2 years ago
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I wanted to say Thank You Derrick you came put first thing this morning and diagnosed my ac with ease ... And provided excellent customer service and developed a great customer relationship with me and my husband.. And yall are very reasonable with your fees as well . We really appreciate you and are very greatful. Thank you so much
Google Reviews - AUX Home Services
Nicole SANCHEZ
2 years ago
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I had an appointment today with AUX Home Services. The Specialist was Adam Alexander. Adam was Extremely Professional and Knowledgeable of his Kraft, He explained everything that He was doing in real time. I recommend this company and specialist!! Virgil
Google Reviews - AUX Home Services
Paul Mason
2 years ago
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Eric was terrific, everything checked out with our plumbing
Google Reviews - AUX Home Services
Michael Melton
2 years ago
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Adam Alexander was my technician today he was so very kind and professional I can’t say enough good things about him and this company (Aux home services)
Google Reviews - AUX Home Services
janice broome
2 years ago
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Eric Alexander came out to do my plumbing evaluation. He was nice and professional. He fixed my leaking kitchen faucet while he was in my home.
Google Reviews - AUX Home Services
Tanya Hunter
2 years ago
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Adam arrived on time and performed services in a professional manner. Completed work in a timely manner.
Google Reviews - AUX Home Services
J Cox
2 years ago
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Eric was very efficient and professional. I consider him my new plumber as of today.
Google Reviews - AUX Home Services
Barclay Simmons
2 years ago
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Dave Jones came for our semi annual A/C check. Very impressed with his thoroughness as helpfulness. He showed some things on our thermostats that had never been explained.
Google Reviews - AUX Home Services
David Woods
2 years ago
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Dave Jones was my HVAC Tech today and he did a great job. Very professional and efficient.
Google Reviews - AUX Home Services
Lora Green
2 years ago
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Dave Jones did a great job checking out my HVAC systems and offering ways to improve safety & performance
Google Reviews - AUX Home Services
J Houston Cook
2 years ago
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Eric was very professional. He showed a genuine concern about my situation. I really appreciate the way he took the time to assist me with my payment arrangements. Thanks alot Eric. Great job. I was glad to join the monthly plan after Eric's professionalism.
Google Reviews - AUX Home Services
Carlos Moore
2 years ago
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Adam Alexander was our technician for the second today and offered an on time, quick, and precise inspection. He was excellent at helping me understand how my system works and what I can do to get max efficiency and longevity from my system. This is my 3rd year with Aux and my family is very happy with their services and will request Adam as our technician going forward.
Google Reviews - AUX Home Services
Allison May
2 years ago
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AUX absolutely hands down gives the best customer service. Adam Alexander was Warm, caring friendly and extremely knowledgeable. It was a great experience.
Google Reviews - AUX Home Services
Jeff Hairrell
2 years ago
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Adam Alexander was my service technician and he did such a phenomenal job; great service, 10/10. Best hvac tech ever. Thanks Adam and AUX Home Services!
Google Reviews - AUX Home Services
Madeline Arnold
2 years ago
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Adam Alexander was NBGO ( NOTHING BUT GREATNESS ONLY) he was VERY knowledgeable was VERY HELPFUL! His customer service was NBGO🙏🏌🏾‍♀️🙏☝️☝️☝️
Google Reviews - AUX Home Services
Shahjahan Smith
2 years ago
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Eric was friendly and professional.
Google Reviews - AUX Home Services
Stephen Todd
2 years ago
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Very kind and worked very efficiently
Google Reviews - AUX Home Services
Michelle Whitaker
2 years ago
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Excellent, professional and speedy service. Will use Aux in the future.
Google Reviews - AUX Home Services
Richard Scoggins
2 years ago
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Professional advice by a very knowledgeable AC technician.
Google Reviews - AUX Home Services
Sean Gerber
2 years ago
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Tyler went above and beyond for our repair. We highly recommend him! Very professional and knows his stuff!
Google Reviews - AUX Home Services
Ron Robertson
2 years ago
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Adam was very pro and proper. Took time to explain the ion connection to help with my allergies. Different cost between monthly member and not. Very satisfied.
Google Reviews - AUX Home Services
JoAnna White
2 years ago
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The service tech, Chris was extremely friendly and professional. Very knowledgeable. Glad I chose this company to service my home’s equipment.
Google Reviews - AUX Home Services
J T
2 years ago
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Excellent service. The technician was thorough. He explained everything with a visit to the unit plus pictures. He was extremely courteous and professional. I highly recommend AUX. His name is James Weaver and he is professional and personable. Very thorough.
Google Reviews - AUX Home Services
Sherry Vann
2 years ago
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We developed a clog in our bathroom sink. The only company we ever call is AUX. We know the work will be done correctly and prompt. I called AUX in the morning and they were able to fix the clog that afternoon. Nick said they want their customers to be happy with the service and confident in their ability to do the work right the first time. Nick made me feel like a valued customer and that was proven in today's service. Thank you AUX and thank you Nick.
Google Reviews - AUX Home Services
Norm Wagner
2 years ago
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